Ira Artman’s Sterling Slivers: Customer Service

November 10th, 2008 · No Comments

 Copyright_2008_Ira_Artman 
 Blue_PRIOR STERLING SLIVERS POST  Blue_PLAY MUSIC
The other day I was at the airport.  As I waited to pass through the security checkpoint, a uniformed Transportation Security Administration (TSA) officer approached me.  He handed me a card and thanked me for my cooperation. 

Both he, and the card, explained that TSA used the card to monitor how long it took me to get through the security line.  I returned the card to a colleague of his after passing through security, but before I did so, I took a picture of it.

Below is what a similar card, to be distributed by the yet-to-be-announced Home Price Maintenance Administration (HPMA), will look like in 2009.

Date and Time:    January 31, 2009 10:03 AM

Hello:

I am a representative of the Home Price Maintenance Administration.  HPMA is the government agency responsible for keeping your home price up. 

Please take this time-stamped card and help us determine how long it takes for you to (check as appropriate):

checklist

Please give this card back to the HPMA representative at your lending institution or courthouse (as appropriate), who will direct you to the next available x-ray machine, fingerprint recorder, and metal detector. 

When you return this card, we will again time-stamp it to see how quickly we are getting you through the mortgage, home equity line/loan, or foreclosure process.

Thank you, in advance, for helping us to make sure that we are giving you the service that you deserve.

       Home Price Maintenance
               Administration

     hpma
Quis goes sursum , vadum non vado summitto.
     "What goes up, shall not go down."

Blue_PLAY MUSIC
- – - – - – - –
Blue_Ira_Artman
I used to work
with numbers for a living, but now I’m just trying to figure out which way is up as I look for my next job or ‘idea’.   Till next time.

REFERENCES
   service 
Source: http://dictionary.reference.com/browse/service

vbmt
Manhattan Transfer, The Very Best of The Manhattan Transfer -  Twilight Tone/Twilight Zone, Rhapsody/Rhino Atlantic, 1994.




Tags: Mortgage Market

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